At Lior Skin, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.

1. Return Policy

• We accept returns only if the product is damaged, defective, or incorrect.
• The item must be unused, in its original packaging, and returned within 3 of delivery.
• Returns for reasons such as a change of mind or personal preference are not accepted.

2. Refund Policy

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7, and the amount will be credited to your original payment method.
• Shipping charges are non-refundable.

3. Exchange Policy

• If you receive a damaged or incorrect item, we will offer a replacement.
• Exchanges are subject to product availability.

4. How to Request a Return

To initiate a return or exchange, please contact us with your order details:
📧 Email: helpforliorskin@gmail.com
📞 WhatsApp/Call: +92 347 0711940

5. Important Notes

• Items sent back without prior approval will not be accepted.
• Customers are responsible for return shipping costs unless the return is due to our error.